1. What time is check-in?
Answer: Check-in time can vary by hotel and season. Normally check-in is at 2pm across all three hotels, but in exceptional circumstances guests may be allowed into their rooms earlier, if conditions allow.
2. What time is check-out?
Answer: Check-out time across all three hotels is 12pm.
3. Is early check-in possible?
Answer: Early check-in may be possible if the room is ready upon arrival. If not, guests can usually store luggage and begin settling into the hotel while the room is prepared. Use of the pools, restaurants and other facilities is allowed, even if you haven’t yet checked into your room.
4. Is late check-out possible?
Answer: Late check-out may be available at extra charge, depending on occupancy and room availability. It should be requested through reception, ideally before the departure day.
5. Is luggage storage available before check-in or after check-out?
Answer: Yes. Luggage storage is usually available before check-in or after check-out, allowing guests to continue their day more comfortably.
6. Is reception open 24/7?
Answer: Yes. All King Jason hotels have a 24/7 reception, so assistance is available at any time.
7. What information is needed at check-in?
Answer: Guests need to present valid passports or ID, and a booking confirmation will also be requested. Payment card details will be required for any extras.
8. Do guests need to provide passports or ID?
Answer: Guests normally need to present valid passports or ID, and a booking confirmation will also be requested. Payment card details will be required for any extras.
9. Can guests pay any extras at check-out?
Answer: Yes. Any extras that are not included in the Premium All-inclusive package can normally be settled at check-out. These may include spa treatments or Exclusive Wines.
10. Can the hotel help with airport transfers?
Answer: Yes. The hotel can help arrange airport transfers, including return transfers. Direct-booking terms may include complimentary transfers, depending on the offer.
11. Are private airport transfers available?
Answer: Yes. The hotel can help arrange airport transfers, including return transfers. Direct-booking terms may include complimentary transfers, depending on the offer.
12. How far is each hotel from the nearest airport?
Answer: King Jason Zante is served by Zakynthos Airport, King Jason Paphos by Paphos Airport, and King Jason Protaras most commonly by Larnaca Airport. The travel distance by private transfer is around 20 minutes for Zante, 45 minutes for Protaras and 30 minutes for Paphos. If Larnaca is used for King Jason Paphos arrivals, the travel time by private transfer is 75 minutes.
13. Which airport should I fly into for King Jason Zante?
Answer: Guests staying at King Jason Zante should normally fly into Zakynthos International Airport.
14. Which airport should I fly into for King Jason Paphos?
Answer: Guests staying at King Jason Paphos should normally fly into Paphos International Airport. Larnaca Airport may also be possible, but involves a longer transfer.
15. Which airport should I fly into for King Jason Protaras?
Answer: Guests staying at King Jason Protaras should normally fly into Larnaca International Airport. Paphos Airport may also be possible, but the transfer is longer.
16. Are taxis easy to find at the airport?
Answer: Taxis are usually available at the main airports, but pre-arranged transfers are often more comfortable and predictable, especially for late arrivals.
17. Can the hotel arrange return airport transfers?
Answer: Yes. The hotel can help arrange airport transfers, including return transfers. Direct-booking terms may include complimentary transfers, depending on the offer.
18. Are transfer times shorter at certain times of day?
Answer: Transfer times can vary depending on traffic, arrival time, roadworks, and season. Early morning or late evening journeys may be quicker, but this cannot be guaranteed.
19. Is there somewhere to shower or change if arriving early or leaving late?
Answer: Facilities for showering or changing are available at all three hotels. Guests should arrange with reception in advance.
20. Can guests continue using facilities after check-out?
Answer: Yes, guests can continue using the hotel facilities until their time of departure, but should confirm this with reception before check-out. Guests having booked a Premium or Lifestyle All-inclusive package can continue their consumption at no additional charge.